Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at
Return Address:
4677 S Nepal Way, Aurora, CO, 80015
Email Address:
support@gsrautoparts.com
If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Note: Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please note: It can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@gsrautoparts.com
Our Commitment
We want you to shop with complete peace of mind, knowing that your satisfaction is our priority. If you receive a damaged part, we are happy to accept returns for a full refund.
To ensure a smooth process, please submit clear photos of the issue within 14 days of receipt, provided that the part remains in its original, unaltered condition.
We also offer a 30-day return window for your convenience, with return shipping costs covered by the buyer.
Our commitment is to deliver only the highest-quality parts. In the rare event that something falls short of expectations, we strive to make the return experience as effortless and hassle-free as possible.
Your trust matters to us, and we are here to assist you every step of the way!
