2009-2010 Dodge Ram 1500 & 2011-2012 Ram 1500 Front Bumper Chrome & Bumper Cover Kit | OEM Fit

Standard Order Processing Time

We're pleased to inform you that our shipping policy ensures that your order will be shipped within a timeframe of 1 to 5 business days.

This commitment reflects our dedication to prompt and efficient service, ensuring that you receive your items quickly.

Please note that shipping times may vary depending on factors such as location, courier service, and unforeseen circumstances.

Rest assured, we strive to fulfill your orders promptly and keep you informed throughout the shipping process.

Thank you for choosing us for your Auto Parts needs!

Policy

Goods will be shipped to the eBay address provided. Please ensure that your address on eBay is accurate before placing an order.

We recommend choosing local sellers to expedite shipping. If you are unable to wait patiently for the stated shipping times, please consider local options for quicker delivery.

Upon purchase, kindly refrain from leaving negative or neutral feedback if the item has not been received within 30 days.
Our shipping times have been clearly communicated.

If you are dissatisfied with your purchase, please contact us before leaving feedback.
We are committed to resolving any issues to your satisfaction and ensuring a positive experience.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at:

Return Address:
4677 S Nepal Way,
Aurora, CO, 80015

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.

Note: Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@gsrautoparts.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom products (such as special orders or personalized items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

As above, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please note: It can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@gsrautoparts.com.

Our Commitment

We want you to shop with complete peace of mind, knowing that your satisfaction is our priority. If you receive a damaged part, we are happy to accept returns for a full refund.

To ensure a smooth process, please submit clear photos of the issue within 14 days of receipt, provided that the part remains in its original, unaltered condition.

We also offer a 30-day return window for your convenience, with return shipping costs covered by the buyer.

Our commitment is to deliver only the highest-quality parts. In the rare event that something falls short of expectations, we strive to make the return experience as effortless and hassle-free as possible.

Your trust matters to us, and we are here to assist you every step of the way!